Ultra-Luxury Properties Limited
Effective Date: July 16, 2025
At Ultra-Luxury Properties Limited (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website at www.ultra-luxuryproperties.com, book our services, or interact with us in any way.
By using our website or services, you consent to the practices described in this Privacy Policy.
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1. Information We Collect
We collect information you provide to us directly and information collected automatically when you use our services:
a) Personal Information You Provide
Name, email address, phone number, and postal address.
Payment information (processed securely through third-party providers).
Travel details, preferences, and special requests.
Any other information you choose to provide (e.g., during booking inquiries or feedback).
b) Information Collected Automatically
IP address and browser type.
Pages you visit on our website, time spent, and usage patterns (via cookies and analytics tools).
Device and operating system information.
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2. How We Use Your Information
We use your personal information to:
Process and confirm your bookings and reservations.
Provide requested services, including housekeeping, transfers, and concierge arrangements.
Communicate with you about your stay and respond to inquiries.
Improve our website, services, and customer experience.
Comply with legal obligations and protect our rights and property.
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3. Sharing Your Information
We respect your privacy and only share your information as necessary:
With trusted service providers (e.g., drivers, housekeepers) to fulfil your booking.
With payment processors to handle secure transactions.
With legal authorities, if required by law, or to protect our legal interests.
We never sell or rent your personal data to third parties.
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4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience and gather analytics about usage. You may adjust your browser settings to refuse cookies, but some features of the website may not function properly.
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5. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction.
However, please note that no method of transmission over the Internet or method of electronic storage is completely secure.
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6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law.
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7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
The right to access and receive a copy of your information.
The right to request correction or deletion of your information.
The right to object to certain processing activities.
The right to withdraw consent (where applicable).
To exercise your rights, please contact us at:
📧 privacy@ultra-luxuryproperties.com
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8. Children’s Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors.
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9. International Visitors
As a Jamaica-based company, your information may be processed and stored in Jamaica and other jurisdictions. By using our services, you consent to such transfers.
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10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The revised policy will be posted on this page with the effective date updated.
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11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us:
Ultra-Luxury Properties Limited
📧 Email: privacy@ultra-luxuryproperties.com
🌐 Website: www.ultra-luxuryproperties.com